When hiring windows cleaning pro, you should be aware of few of these things so you don’t get ripped off and your property doesn’t get damaged.
First Thing’s First: The Basics
When choosing a window cleaning company, they absolutely must:
- Have a Business License: In Florida, window cleaning is not a licensed profession, so the company must simply be licensed to do business in the state and county that you live in. Just in case you were wondering, Jax Elite Home Services is licensed to do business in the State of Florida and the following counties: Duval, St. Johns, Nassau, Baker, and Clay.
- Have General Liability Insurance: All professional window cleaning companies must obtain General Liability Insurance, but it would also be good for the amateurs to have it, too. That way, when they rip off your gutter trying to climb onto your roof, you will be able to get the money to get that gutter fixed without having to wait for said amateur to book enough jobs to be able to pay for the damage. Fun fact: Jax Elite Home Services has General Liability coverage for up to $1,000,000 – but hasn’t had to use it once. Because we are in the business of beautifying things, not breaking them. And we don’t use the word beautifying lightly. Or, often for that matter. It’s kind of a weird word, tbh.
- Have Workers Comp or a Workers Comp Exemption Certificate: This is another one of those instances where Big Brother Uncle Sam makes businesses have things that are kind of important. If someone gets injured on the job, you as the property owner don’t want to be liable. When a company has Workers Compensation Coverage (or the exemption certificate), that ensures that you as the owner of the property aren’t liable. Does Jax Elite have the State Required Workers Compensation Coverage Certificate? The short answer: Yes. The long answer: Yes, we do.
2nd Thing’s Secondly: What Makes a Pro a Pro?
When it comes to the window cleaning basics, let’s be clear: Anybody with a smidge of ambition and a dash of cash can get licensed and insured. So, when you are trying to determine who is an actual professional and who is merely trying to be, here are some things to consider.
- How long have they been in business? How much experience do they have? Simply put, businesses that have been around for a while are probably pretty good at what they do. So, when deciding on a window cleaning company, take into consideration how long they have been in business or how much experience they have. While having only been in business for a short time isn’t necessarily reason to disqualify an option, it always helps to know that you are hiring someone that has a lot of experience doing the job you are hiring them for.
For example: Jax Elite Home Services is a relatively new company; however, our Owner & Operations Manager, Mr. Jeremy (Friendly Face) Nelson has more than 10 years of experience running a highly respected and very successful window cleaning company. We won’t name said company here, because name dropping one of your competitors isn’t good business if you are in the business of being good in business. But, you can rest assured that when you hire Jax Elite Home Services, you are hiring a group of window cleaning professionals that not only have more than 10 years of industry experience, but also have the ambition and entrepreneurial spirit to grab the bull by the horns and chase down their piece of the American Dream.
Apologies to the bull. Not sure why he is a part of this or why his horns had to be grabbed, but we did what we had to do and regret nothing.
- Does the company have a company truck? Uniforms?
This one kind of goes back to the whole investing-in-your-first-impression thing. Thankfully, not all humans live on the internet. There are many of us still out in the wild. So, when you see a company that has a really sharp-looking work truck, that tells you a few things:- They know how to make things look good. This bodes well for your windows.
– They can afford to invest in a nice truck that represents their company well. This also bodes well for your windows, as business must be going well, and, for business to be going well, they must know a thing or two about cleaning windows.
– They have a truck that will enable them to transport themselves to your home so they can clean your windows. This one is paramount.
Uniforms are also important. It is no coincidence that ALL of the most prolific and successful professional sports teams wore uniforms. It is just a matter of fact.
Invest in a window cleaning company that knows a thing or two about winning, and cares enough to make sure their employees are dressed like they’re employees, and not like a few people making a quick stop at your house on their way to the beach.
Professional Shmofessional, How Do You Hire the Best in the Business?
Now we’re talkin’.
Hopefully you are one of those people that realizes that life is too short to settle for anything, let alone for mediocre window cleaning services. So, how do you determine the best option?
Well, for starters, you need to find a company whose mission is to provide the absolute best service in the market. We’re talking about a company that is committed to providing the best of the best when it comes to cleaning services and customer service: a truly ELITE window cleaning company.
Online Reviews
Now take a look at companies online reviews. As the new saying goes, “talk is cheap, the proof is in the review pudding.”
I know, the sayings these days aren’t what they used to be. But that last one does touch on a simple truth:
If a window cleaning company is actually providing elite window cleaning services, their customer reviews will back that up.
Quick sidebar: You can view Jax Elite’s Customer Reviews here, here, and here.
Also, here.
It is important to evaluate reviews from respected reviews sites like Angie’s List, Thumbtack, Home Advisor, Yelp! and Google in general.
Most of those review sites will actually confirm the review with the customer; that way, you know the review is from an actual customer and not some amateur window cleaner that had enough time to set up 13 different email addresses and give himself 13 digital hi-fives.
Hiring a window cleaning company isn’t rocket science, or even bottle rocket science for that matter.
Just do these 3 simple things:
- Make sure the company is legit and meeting your state’s guidelines. A simple look at their website should answer this question.
- Evaluate the company’s first impression: Are you impressed? If the answer is no, find another option.
- Check out the company’s reviews: Any good company can miss the mark, but any company that provides ELITE services doesn’t miss twice. The company’s reviews should be 95% 5 star reviews, and if/where you see a mediocre review, you should be able to see that the company reached out to the customer and followed up. Providing elite services to customers is simply a matter of having the skill to provide the service and making the effort to make sure the service was provided perfectly.
So, there you go: Everything you need to know to hire an window cleaning company. If you live in the Jacksonville area, simply click here to request an estimate and Jax Elite will be happy to help take the fog out of your windows and get your home’s soul back on track.